Our FAQ product is an effective addition to your website which serves several functions from helping customers with purchases, reducing the work of your customer care team and learning more about your customers.
The FAQ product integrates seamlessly with any Customer Support Platform.
Help customers with purchases and boost your sales conversion rates by answering pre-sales questions.
Learn about your Customer
Understand where your customers need help and make changes where needed.
Fast AI Technology
AI powered ranking helps you provide fast the right answers to questions.
Help your customer support
Relieve some of the burden of your customer support by answering common questions.
"The FAQ Software by zehnplus was so much easier to work with compared to other systems we were considering. It was the only software that catered to all our needs. The collaboration with the project team has been nothing short of stellar."
Behind our FAQ Software is 8 years continuous product development and improvement. The latest versions of our artificial intelligence knowledge based application are utilized with great success within companies throughout Europe.
Key Features of the FAQ Software:
AI powered dynamic data ranking of the FAQs and data
Centralised knowledge base
Integrated with many analytics tools i.e NPS score
Display dynamic FAQ lists in other areas of your website
Intuitive administration without prior knowledge
Seamless integration into your existing website
Bespoke, appealing and user-friendly design
No license costs (based on open source technology)
“From now on, Sunrise is happy to provide its customers with a new powerful customer support tool and is convinced that it will be able to satisfy customers' needs even better. The pleasant and highly efficient teamwork with zehnplus during the project phase, as well as the professional implementation, have contributed to the success of this project.”