GSK Case Study

GSK: Integrated CRM Invoicing System in the Online Shop

Baudenkmäler erforschen, Kulturgut vermitteln, Identität schaffen – schon seit ihrer Gründung 1880 bringt die Gesellschaft für Schweizerische Kunstgeschichte (GSK) wissenschaftlich fundierte Publikationen zum Thema Schweizer Baukultur heraus, die im eigenen Online-Shop vertrieben werden.

Das Unternehmen und die Herausforderung

With over 12,000 recurring customers and members, the GSK online shop is the primary sales channel for the NGO's publications. Our challenge: a powerful, integrated CRM invoicing system that efficiently manages invoices and accounting reports in three languages.

Objective Successfully Achieved:

Support for various product types

Build CRM and online shop based on Drupal Commerce (Drupal 8) with seamless integration into the existing Drupal 7 platform, offering high flexibility for over 500 different product types in the online store.

Centralized summary of all internal and international contacts

Development of a customized CRM system for more efficient and centralized management of internal and international contacts, including permission barriers and customized views.

New Drupal Commerce module development for invoicing and payment processing

New Walee module that successfully automates invoicing and payment requests, reliably supports payments via credit card, PayPal, and payment slips, and generates reminder letters in three languages.

Interested? Then contact us!

We are happy to answer your questions and provide personalized advice on the digitalization opportunities for your business.

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