.png){kind=logo}
Helpdesk
Our helpdesk offers you numerous advantages:
-
Personalized and efficient online helpdesk solution:
Our platform unburdens your customer service team and guarantees an outstanding customer experience around the clock. -
Lightning-fast problem solving:
Rapid support for customers - less waiting, more smiling. -
Seamless integration:
Integrate the helpdesk effortlessly into your existing online portals and IT infrastructures.
...and that's just some of it! Contact us today to learn all the advantages of our helpdesk solution.
.png)
Transform your customer experience with our brand-new helpdesk!
Ensure an outstanding customer experience with the helpdesk
Increase the performance of your company with our groundbreaking helpdesk. Discover the advantages of state-of-the-art artificial intelligence and let us take your customer support to a whole new level.
Available 24/7
Our helpdesk solution is available 24/7. Your customers can rely on our reliable support, no matter whether it's day or night. We are always there for them to answer their questions and provide them with a first-class customer experience.
Data-Driven Insights
Use the power of data! Our helpdesk analyzes customer data to gain valuable insights. Identify trends, recognize customer preferences and optimize your product or service based on sound insights. Let your data work for you and increase your success.
Scalability Without Limits
No matter whether you are a start-up with strong growth potential or an established company that wants to expand - our helpdesk adapts to your needs. We scale seamlessly to meet your growing demands and provide you with the support you need.
Tailored Service
Our helpdesk offers personalized support for every customer. Through the analysis of customer preferences and behavior, we offer individual solutions that exceed their expectations. Delight your customers with a tailored service that keeps them coming back to you.
FEATURE
Multiligualism
Create multilingual content effortlessly. Reach a wider audience and open up new horizons with our multilingual writing tool.
FEATURE
"Radioactive" Ranking
Bring rankings to the next level with our AI-driven, "radioactive" dynamic ranking. Unleash the power of intelligent recommendations and optimize your results.
FEATURE
Individual Customizations
Remotely track content calls and statistics for integrated content.
FEATURE
Speech to text
Eliminate misunderstandings that may occur during an oral conversation. This can help customer service representatives to accurately understand the customer's request and provide an appropriate answer.
FEATURE
Group-based Information Access
With our group-based authorization management, you can grant specific access rights to different user groups. Ensure tailored content and enable effective collaboration in a secure environment.
FEATURE
User Permissions and Roles
Optimize your productivity with our workflow engine. Automate processes, collaborate seamlessly and maintain full control thanks to flexible user roles. You retain full control.
FEATURE
Report and Analysis Dashboard
Remotely track content calls and statistics for integrated content.
Find the path to success now with the tools you need to grow your business
Convince yourself and read the case studies of our renowned customers
.png)
Learn more about the AI Helpdesk
Our Clients
What clients
say about zehnplus
"The introduction of the zehnplus Information Desktop has proven to be a significant benefit and a worthwhile investment for our employees. With this new web application, they can access the information they need more quickly and efficiently, which has positively impacted their work performance."
Nadège Ntsika, Sunrise
Why zehnplus?
With over 20 years of experience, we offer successful customer support and implementation of digital solutions. Our expertise extends to transformative AI technologies that enable optimization of all processes. Through the digitalization of various systems for customers of different sizes and our expertise in process integration, we offer flexible and fast support. Our client list includes renowned companies such as the Swiss Confederation, Baloise Insurance, Sunrise, Degiro and Swiss Cantons.